In all of FANCL's products – not only skin care products but also makeup and body care products – no ingredients that are likely to cause stress or damage to the skin such as preservatives or fragrances are used.

To ensure our customers can use our products, which are completely free of ingredients that might harm the skin, with a sense of security to the very last drop, we make every effort to maintain quality and we establish strict standards at every stage of the product from research and development, to manufacture and delivery to our customers.

FANCL’s cosmetic products are somewhat different from other cosmetics. We make a promise to deliver to our customers a feeling of security and naturally beautiful skin. This is a testament to the quality of FANCL’s cosmetic products.

Unchanging 5 Values:
1. Use of small containers to maintain freshness throughout use
2. Production in a clean room environment at pharmaceutical product standards
3. Sealed containers to protect freshness of preservative-free formulas
4. Clear display of “manufacture date” even for cosmetic products
5. “Freshness period” to provide for use during period of optimal quality

For instructions on how to open the Lotion containers can be found here.

There are two reasons.
First, FANCL’s cosmetic products are free of additives and preservatives such as antiseptics, for example. To maintain their freshness, we provide products in small containers to be used over a one month period.
Second, the turnover of the skin is said to occur in 28-day cycles. We package FANCL cosmetic products in 30ml containers, the amount for your use over one month, as you check on the turnover of your skin.

We guarantee the quality of our products by packaging them in small amounts in sealed containers, and to provide precise information to customers regarding when they are manufactured, we print the date of manufacture on the container, just like food products.

No ingredients that are likely to cause stress to the skin are used in FANCL’s cosmetics. Our products are delicate not only because they are free of preservatives but also because no petroleum surfactants are added. We specify as the “freshness period” the period during which our products can be used in a state where quality is maintained. We establish a freshness period for each product.

Each period is calculated and established on the basis of stability tests conducted during research of our products including skin care products (1 year), cleanser products (3 years), makeup foundation and liquid foundation (1 year), and solid foundation (3 years).
* Stability test: Test to confirm product properties (color, smell, shape, etc.) and numerical data (pH, viscosity, hardness, ingredient analysis, etc.) under assumed conditions of use and storage including factors such as temperature, humidity and light, etc.

As you are aware, FANCL’s cosmetic products are free of additives and preservatives. We have established the freshness period to provide our customers with a feeling of reassurance when they use our products.
When this freshness period expires, there is a possibility of deterioration in product quality and performance. For the sake of your delicate skin, we ask that you refrain from using products after their freshness period ends.

FANCL’s cosmetic products will maintain their quality at ordinary room temperature without any problem.
The quality of the cosmetic products is stabilized in totally sealed containers, and ordinary changes in room temperature including colder room temperatures in winter and warmer room temperatures in summer will not affect product quality.

However, please store in a dry place away from sunlight and abnormal rises in temperature increases (such as motor vehicles). Avoid storing in the freezer or refrigerator.

Although FANCL’s cosmetic products contain no additives, it is not necessary to store them in the refrigerator. Please store the products at room temperature.

Tests to determine whether our products can be used in summer when the temperature is high confirmed that there were no problems using our products under harsh conditions.

On the other hand, storing the products in the refrigerator may result in loss of stability in quality or separation of ingredients, etc. and optimal performance of the original product.
Please store the cosmetic products in a dry place away from direct sunlight and drastic changes in temperature.

Thank you for your interest in our products. Unfortunately there are no sample offers at this time.

If you experience any of the following, please stop using the cosmetic product.
(1) Any adverse condition during use of the product such as redness, swelling, itchiness, irritation, discoloring (white spots, etc.) or darkening of the skin, or

(2) Any of the above adverse conditions due to exposure to direct sunlight after use of the product.
Symptoms may worsen with continued use of the product. Please consult with a doctor or dermatologist if symptoms persist.

FANCL’s cosmetic products contain no additives. To ensure consumption of our products while they are fresh, we established a “freshness period” for each product. The freshness period differs depending on the product. For the sake of your sensitive skin, please refrain from using products after the freshness period expires.

Please check the instructions on how to open the container.

Next, check to make sure that the upper and lower ribs in the cap area line up with each other.

If they do not, the cap is not fully open, making it difficult for the contents to come out.

In this case, please turn the cap so that the rims line up with each other.

You do not have to use every product to help your skin; however, because preservatives can often irritate skin, you will get best results eliminating them completely from your regimen.

You may find that any irritations or breakouts you have been experiencing will disappear once you have started using our preservative-free products.

Once you have set your skin free from harsh chemicals and possibly cleared up any irritations, you can begin to combat existing or future signs of aging with our treatment products that incorporate only the purest botanicals and gentlest technological advancements.

All FANCL products have been formulated with you in mind. We have avoided potentially irritating ingredients like preservatives. If there is a particular ingredient you are allergic to, please read through the ingredient list carefully for each product.

FANCL does not directly conduct any testing of ingredients or products on animals or advocate animal testing on raw ingredients and/or finished formulas and endeavors to work with partners who share the same values. However, as we continue to expand into international markets, we are unable to control the testing methods used by outside governments.

All FANCL products are 100% gluten-free.

Yes, all FANCL products are noncomedogenic.

We recommend that you make a selection based on your skin concerns and skin type.

Here are some tips for choosing your best suited skincare line.

Active Conditioning Basic

For those troubled by dryness of the skin. This line brings moisture to the skin, keeping it vibrant and hydrated.

Active Conditioning EX

For those who feel their skin is lacking in firmness. Focusing on the collagen in the skin, Active Conditioning EX promotes the development of supple, new skin.

BC Line

For those with multiple skin concerns that appear over the years with aging, including tension, dullness, lack of elasticity, and dryness. Suitable for all skin types.

FANCL believes that skincare should consist of the following:

(1) removal of excess makeup and sebum stains, while maintaining necessary moisture,

(2) fundamental improvement in skin problems and maintaining the skin in a healthy state, and

(3) retention without loss of moisture delivered to the skin.

While there are cosmetic products capable of providing skincare with 2 types of products, FANCL chooses beauty ingredients that are specifically designed for each step of skincare. Therefore, FANCL does not produce any all-in-one type of cosmetic products.

Please choose between I (For Normal to Oily skin) and II (For Normal to Dry skin) to suit your skin condition. Persons concerned with stickiness due to sebum should use I (N/O) and persons concerned with dryness should use II (N/D).
For combination skin that experiences both dryness as well as excess sebum secretion, we recommend that you start with II (N/D) first, since sebum secretion often becomes active due to dryness of the skin. While both products have the same principal ingredients, the formula of other active ingredients and their amounts vary according to the product.

* I (N/O) does not contains ingredients for controlling sebum. Overall ingredients are adjusted as the amount of oil the skin requires varies according to skin type.

Please choose the product to suit your skin type.

After the skin is moisturized using the lotion, the emulsion makes the skin soft and helps maintain it in a healthy condition. When the skin becomes dry, it excretes additional, excessive sebum. Therefore, please use the lotion. If you are concerned with overall stickiness, we recommend that you use I (N/O).

Mild Cleansing Oil contains an oil that makes hard-to-remove makeup simply slide off the skin without any rubbing. This includes waterproof eyeliner, mascara, lipstick and foundation. It spreads smoothly over the skin with a light touch and blends quickly into the skin. Because the cleansing is done without any rubbing, it will not cause any stress to the skin.

Mild Cleansing Oil works great on removing oily dirt from makeup or blackheads. On the other hand, Face Wash Products works great on removing dead skin cells and excess sebum. For best results on maintaining your bare skin beauty, we recommend to wash your face twice.

As a product that is designed to be used with wet hands, Mild Cleansing Oil can also be used and stored in the shower.
* However, be sure to put the cap back on, if you are using the 60mL bottle, or close the cap, if you are using the 120ml bottle, and avoid splashing water directly on the container.

You can use Mild Cleansing Oil.

The cleansing ingredients in Mild Cleansing Oil will not cause the eyelash extension glue to peel off easily.

If you rub too vigorously while cleansing, however, some eyelashes of the extensions may fall off due to friction or the entire eyelash extensions may come off depending on the condition of the glue. Please take care not to rub too vigorously.

You will prolong the use of your eyelash extensions if you apply the cleansing oil by spreading it over the eyelash extensions from the root of the eyelashes towards the tips of eyelashes.
*Please be careful, however, because there is a risk the eyelash extensions may come off depending on the type of eyelash extension glue used.

The powder form is its original form as a product containing no water. With the addition of a small amount of water just before use, the facial cleanser, water and air combine to create a very fine, elastic foam. The freshly created dense, elastic foam covers the skin and gently cleanses the skin without causing stress. This is why FANCL has maintained a powder cleanser every since its founding.

If there is sebum or dirt on your hands, you may find it difficult to work up a foamy lather.

First, wash your hands and keep them clean. If you still have difficulty in working up a foamy lather, the most likely reason is the incorrect balance of water, air and cleanser, or the lathering force.
Lukewarm water is better than cold water for creating a foamy lather.
Using a Facial Massaging Puff also makes it easier to work up a foamy lather. Why not give it a try?

Cleansing Powder
Cleansing Powder quickly works into a dense, elastic foamy lather, and removes dirt such as keratin plugs and excess sebum. This facial cleanser enhances the penetration of the skin care products applied after its use.

BC Facial Cleansing Cream 
As a person ages, the dead skin cells layer of the skin grows thicker, and its ability to retain moisture declines. The creamy formula of BC Facial Cleansing Cream creates highly dense foam that thoroughly eliminates dirt from the skin while retaining moisture. This facial cleanser gives mature skin a look of translucence.

Aging Care Cleansing Cream
Aging Care Cleansing Cream works readily into a fine, soft foamy lather to remove old dead skin cells. This facial cleanser is recommended for persons who want to improve skin dull-looking skin.

Cleansing Liquid
Cleansing Liquid readily and quickly works into a foamy lather. A facial cleanser that thoroughly removes unwanted dirt while carefully retaining the skin’s innate moisture, it is recommended for persons who prefer not to use Facial Cleansing Powder or products with a thick foamy lather or persons who do not have a lot of time for facial cleansing.

The container is airtight, so if the cap is tightly closed, there is no problem. However, if the area around the mouth of the container gets damp or wet, powder will adhere to it and this will cause the powder to deteriorate. Please be sure to close the cap tight immediately after use.

White Essence is a skin care product we recommend for persons concerned about skin discoloration and freckles. White Essence blocks at an early stage melanin production due to skin stress caused by UV rays. White Essence prevents discoloring and freckles and promotes the development of perfectly clear white skin.

If it is only a minor burn, it is okay to use White Mask. If your sunburnt skin is generating heat, however, please refrain from using White Mask. Skin in this condition is the same as skin that has suffered a skin burn and is in a delicate state.
Please use White Mask after cooling off the skin with a cold towel and the skin condition has settled.

We believe more effective results can be expected at night than in the morning.
After bathing, the skin is tender with moisture and blood circulation is good. Under these favorable conditions, beauty ingredients can penetrate to the skin cells more effectively. The rate of metabolism is also said to be more brisk at night. Therefore, as a regular routine, we recommend use of White Mask after taking a bath or before going to bed.

The BC Line is recommended for persons with multiple skin concerns that appear over the years with aging including tension, dullness, lack of elasticity, and dryness. It is for all skin types.

As a general rule, as the skin ages, the stratum corneum on the skin surface becomes thicker, and the secretion of sebum decreases. Consequently, the moisture-retaining function of the skin becomes weaker. The BC Line addresses this with a single product that contains ingredients for supplying oil to maintain the skin’s moisture and therefore does not offer separate Moist and Refreshing Types.

Without the need to rub the skin, Mild Cleansing Oil is quickly absorbed into waterproof eyeliner, mascara, hard-to-remove lipstick and foundation to remove them effortlessly. While cleanly removing every bit of makeup, it does not rob the skin of its natural moisture.

BC Cleansing Oil, on the other hand, delivers vital nutrients to the skin to treat it as it cleanses. Unlike the thick oil of Mild Cleansing Oil, this oil can be massaged into the skin without stressing it. BC Cleansing Oil supports the skin by stimulating blood flow and metabolism as well as promoting the excretion of waste matter from the body.

You can use BC Cleansing Oil. The cleansing ingredients in BC Cleansing Oil will not cause the eyelash extension glue to peel off easily. If you rub too vigorously while cleansing, however, some eyelashes of the extensions may fall off due to friction, or the entire eyelash extensions may come off depending on the condition of the glue. Please take care not to rub too vigorously.

You will prolong the use of your eyelash extensions if you apply the cleansing oil by spreading it over the eyelash extensions from the root of the eyelashes towards the tips of eyelashes.
*Please be careful, however, because there is a risk the eyelash extensions may come off depending on the type of eyelash extension glue used.

For your makeup base and foundation, you can choose from two lines to suit the finish you desire or the climate. For example, we recommend Moisture Line for persons who have problems with rough or dry skin, and Bright-up UV Line for persons concerned with ultraviolet rays or whose skin has a tendency toward stickiness.

Persons with more than one skin concern can try using the two lines in combination with each other by choosing a makeup base to address their skin concerns and a foundation aimed at achieving their desired skin condition.

To choose a foundation color to suit your skin, apply a shade close to your skin color to the area close to the chin under the cheeks (face line) and check the color in a bright location with natural light. It is important to choose the shade that best matches your skin color, and looks similar to the color of the skin of your neck. When you are choosing the color, do not have your face too close to the mirror. Check the overall impression from a slight distance.

FANCL uses no synthetic pigments. While synthetic pigments (tar-based dyes) are generally used to achieve beautiful colors, they are an ingredient that tends to cause allergies, like preservatives and fragrances. For this reason, we do not use any synthetic pigments at FANCL.

First take a piece of Face Paper or tissue paper and press it on the skin gently to remove excessive sebum from the skin.

Follow by applying Reset powder to touch up your makeup. Reset Powder targets only those areas of the skin where makeup has come off or deteriorated.
Reset Powder is designed to restore the freshness of your makeup with a single application, making the skin look as if makeup has just been applied.
* You can also touch up your makeup using the above method with your regular foundation and Finish Powder.

The foundation surface sometimes become hard during use.
This phenomenon is called caking. When you use a puff to pick up and apply the powder foundation, the powder ingredients sometimes adhere to each other, resulting in the formation of small lumps.

Before applying your foundation, make sure the skincare products you use are sufficiently absorbed into the skin. Frequent washing of the puff also reduces the occurrence of caking.
If your foundation becomes hard, you can still use it by gently scraping away the hardened part.

Through FANCL's research, we have discovered that it is of the utmost importance to avoid putting stress on your skin, as well as improve the function of skin.To that end, we found that enhancing the quality of collagen is crucial.

Collagen gets damaged by various factors, such as blemishes and aging. So, we have pinpointed the essential collagen to produce and enhance its quality, and help solve your skin concerns.

Our Enrich skincare products focus on the deterioration of collagen due to aging and sun exposure. Delivering essential collagen to your skin, as well as maintaining its quality, will leave your skin plump and fully hydrated. Compared to our previous Active Conditioning EX skincare products, our new products focus on the quality of collagen which is the key to anti-aging, and with our advanced technology make it possible to enhance the elasticity of your skin.

Our Moist Refine skincare line provides enhanced moisture, minimizes visible pores, and delivers hydration deep into the skin. Our new, improved product line focuses on hydrating the skin from within, addressing the internal causes of dry skin, which can often lead to other skin concerns such as enlarged pores, rough and irregular skin texture, and irritation.

We recommend that you choose based on your skin concerns and skin type:

Moist Refine
Best for those who have dryness and visible pores. This line brings moisture to the skin, keeping it vibrant and hydrated.

Enrich
Best for those who feel their skin is lacking in firmness. Focusing on the collagen in the skin, Enrich promotes the development of supple, new skin.

After using our lotion, it is recommended that you use an emulsion to help soften the skin and maintain its healthy condition.Skin that is too dry may actually appear oily, since your skin will produce excess sebum to combat dryness.If you have oily skin and are concerned it may be too much for you, we recommend you choose our normal to oily skin type.

Enrich focuses on treating the deteriorating quality of collagen due to aging and sun exposure. Adaptive Collagen Alpha delivers essential collagen to the skin, enhancing skin quality. The Evening Primrose Extract promotes skin firmness and is recommended for those looking to achieve a more youthful complexion.

BC focuses on combining estrogen with estrogen receptors for the maximum effect of restoring healthy skin. It addresses the various signs of age such as sagging or lack of firmness, dullness, and dryness. Ideal for those who want more concentrated products and better effectiveness in treating aging skin.

Depending on your skin condition and concerns, adding an essence, mask, or cream to your basic regimen can help improve the effectiveness of our products.

Each product contains the same featured ingredients, however the formulation may vary to use the right balance of ingredients depending on skin type. Additional beneficial ingredients may be added as well. We recommend choosing our products based on your skin type and concerns.
For those with dry or combination skin, we recommend using products for normal to dry skin type.
For those with oily skin, we recommend using products for normal to oily skin type.

For sensitive skin, friction from cotton pads can cause irritation.

FANCL believes that keeping the outer layer of your skin healthy is vital in maintaining an overall healthy complexion, and our products help achieve this.We recommend using your fingertips to apply and spread our products on your skin. As you perform your skincare regimen, we also recommend that you use your fingertips to regularly check the condition of your skin, which changes on a daily basis.

Yes! We reduced the amount of plastic by one third using Bio-PET material, to help us become more eco-friendly toward a better environment.
The Bio-PET plastic has enabled a smaller bottle design yet contains the same amount of beauty ingredients you need for your skincare.

What is Bio-PET?
Bio-PET is an eco-friendly biomass plastic made from sugar cane that performs as well as petroleum-derived PET (Polyethylene Terephthalate) plastic.