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Warning! Email Fraud Please be aware several emails are being sent out by a sender name: fancl.com Member Services
requesting users to open the attached file.
Please note that www.fancl.com does not send any e-mail like this.
NEVER OPEN ANY ATTATCHMENT from fancl.com Member Serivces with an attachment of instructions.zip
NEVER GIVE OUT ANY OF YOUR PASSWORDS to anyone, for any reason, over email.
Below is a recent attempt. Please report any new ones that come your way:
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From: fancl.com Member Services
To: your e-mail address
Subject: fancl.com account notification
Dear Customer,
This e-mail was send by fancl.com to notify you that we have temporanly prevented access to your account.
We have reasons to beleive that your account may have been accessed by someone else.
Please run attached file and Follow instructions.
(C) fancl.com
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(7/28/2010) |
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Return / Exchange Policy Please read our Return/Exchange policy under FAQ #14 before you make a return.
(7/21/2010) |
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Price Increase Notice Dear Valued Customer,
Thank you very much for shopping with FANCL International.
Due to the sharp rapid fluctuations of exchange rate and increased freight and import charges, unfortunately we are going to raise the price of all products effective on February 1, 2010
We have avoided raising our prices for as long as possible, but we can no longer prolong the inevitable.
We wish to thank you for your valued account and know that you will understand the necessity for this price increase.
Sincerely yours,
(1/15/2010) |
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POINT CARD PROGRAM For directions on how to redeem point cards, please read Q4 located in \"FAQ\"
*Point card CANNOT be combined wiht any other promotional code
*Using a prepaid envelope may take longer than regular envelope.
*If you would like to receive FREE SHIPPING, please make sure the total after the point redemption will be $35 or more
(12/31/2009) |
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International Orders Thank you for your interest in FANCL. Due to the high security alert at the customs, international shipment may take longer than usual. For International Shipping Policy, please read HERE
(11/19/2008) |
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